Privacy Policy

ShiftSmart Pro is operated by Oakenshade LLC ("we", "us", "our"). This page explains what data we collect, why we use it, and what choices you have.

Information collected

• Account details (email and account identifiers)
• Shift, fatigue, routine, and recovery entries
• Support messages and diagnostics you provide
• Device/app diagnostics for reliability and support

How information is used

• Deliver core features and personalization
• Generate useful fatigue/recovery insights
• Improve app performance and support quality
• Support billing and account management

Authentication providers

If third-party sign-in is offered, we receive only the minimum account information needed to identify and secure your account.

Subscription/payment providers

Payments are processed by platform/payment providers. Oakenshade LLC does not store full payment card details on ShiftSmart Pro systems.

Analytics or crash reporting

We may use analytics and crash tools to improve reliability and usability. Data is used for product improvement, not data sale.

Data sharing with service providers

We share data with trusted vendors only when needed for hosting, authentication, notifications, support, analytics, and billing.

Data retention

Data is retained only for as long as needed for service operation, legal obligations, and fraud/security prevention.

User rights and choices

• Access/update account information
• Request deletion of eligible data
• Manage notifications and communication preferences
• Cancel subscriptions via platform settings

How to request account or data deletion

Email support@shiftsmartpro.com with subject Account Deletion Request from your account email.

Children’s privacy

ShiftSmart Pro is not directed to children under 13 and we do not knowingly collect data from children under 13.

Security

We apply reasonable administrative and technical safeguards to protect user information.

Policy updates

We may update this policy as features and legal requirements evolve. Material changes are reflected with a new effective date.

Contact information

Privacy questions: support@shiftsmartpro.com