Account and subscription help
For billing, duplicate charge, or access issues, include your purchase date and receipt reference.
Help for account access, reminders, subscriptions, and app issues.
Email: support@shiftsmartpro.com
Typical response time: 24–48 hours.
Verify your account email, reset your password, and retry on stable internet.
Close and reopen the app, then retry. If it continues, send the exact action and timestamp.
Check app notification permissions and Focus/Do Not Disturb settings.
You can manage or cancel your subscription through your Apple account subscription settings.
Paid subscriptions renew automatically unless canceled before the renewal date through Apple’s subscription settings.
You can delete your account inside the app. If you have trouble, contact support for assistance.
Yes. If you need help with account or data deletion, contact support.
Refunds, if applicable, are handled through Apple according to their policies.
Include your device type, app version if known, a description of the issue, and any screenshots that may help.
For billing, duplicate charge, or access issues, include your purchase date and receipt reference.
We process verified deletion requests. See Privacy Policy for data retention details.