Support

Help for account access, reminders, subscriptions, and app issues.

Contact support

Email: support@shiftsmartpro.com

Typical response time: 24–48 hours.

Related pages: Privacy · Terms

FAQ

I can’t log in

Verify your account email, reset your password, and retry on stable internet.

My changes aren’t saving

Close and reopen the app, then retry. If it continues, send the exact action and timestamp.

I’m not receiving reminders

Check app notification permissions and Focus/Do Not Disturb settings.

How do I cancel my subscription?

You can manage or cancel your subscription through your Apple account subscription settings.

How do billing and auto-renewal work?

Paid subscriptions renew automatically unless canceled before the renewal date through Apple’s subscription settings.

How do I delete my account?

You can delete your account inside the app. If you have trouble, contact support for assistance.

Can I request data deletion?

Yes. If you need help with account or data deletion, contact support.

Do you offer refunds?

Refunds, if applicable, are handled through Apple according to their policies.

What should I include when reporting a bug?

Include your device type, app version if known, a description of the issue, and any screenshots that may help.

Account and subscription help

For billing, duplicate charge, or access issues, include your purchase date and receipt reference.

Data deletion requests

We process verified deletion requests. See Privacy Policy for data retention details.

What to include when contacting support